Frequently Asked Question
I'm registered at other Rob Halford sites, do I have to register here?"
Answer: Yes, MetalGodShop.com is a new site and requires an easy one-time registration that can be done during checkout.
Shopping Tips
Did you know that listed below a products "add to cart" button are great items offered to you at a "Buy Together" additional discount price. Just check the box(es) you want and click the "Add to Cart" button and save.
Take advantage of the convenient "Wish List" and "Gift Registry" services.
Help Tip
You will find all your help and information topics on the menu bar under "Customer Service."
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Refunds and Returns
Prompt exchange or
refund will be made when items are returned to us undamaged, unworn, unwashed, and
unaltered. All exchanges, refunds and shortages must be reported within
15 days of receipt of shipment. Any losses must be reported within 30
days of order date.
Returned items are refunded at the original
purchase price, plus applicable sales tax, in the original method of
payment. Unfortunetly, we cannot refund original shipping and handling
charges unless an error occurred on our part.
Regarding an exchange, contact us through Customer Service to make arrangements.
Return Address:
EMAS Merchandising
PO Box 93430
Phoenix, AZ 85070
Shipping
All orders will be shipped within 2 Business Days.
We are located in the USA and ship both domestic and international.
All orders are shipped by United States Postal Service which ships to 190 countries worldwide.
Domestic orders are shipped:
Priority 2 to 3 days shipping time
Express 1 to 2 days shipping time
International orders are shipped:
Global Express 1 to 3 days shipping time
Priority 6 to 10 days shipping time
First Class varies expect 8 to 12 days
Contact Info:
E-Mail: Customer Service
Or, use the form below to send us a message
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